Edge Computing: a powerful enabler for industrial frontline workers

By | August 8, 2023

For industrial organizations, frontline workers play a critical role in achieving productivity, efficiency and safety goals. To empower these workers and increase their influence, edge computing has become a critical enabler.

By bringing computing power closer to the point of action, edge computing enables real-time data processing, analytics and decision-making, thereby improving the well-being and efficiency of front-line workers.

Why edge computing for frontline employees?

Frontline employees work in dynamic environments where immediate access to information and real-time insight are essential. Traditional, centralized computing architectures cannot deliver the speed and reliability required for critical frontline tasks. By processing data locally at the edge, close to the point of action, edge computing minimizes latency, reduces response times and promotes real-time decision making. Edge computing ensures that frontline workers have access to up-to-date information to drive rapid responses to changing circumstances, while enabling a sustainable work environment that promotes satisfaction and growth.

Benefits of edge computing for industrial frontline workers

Improved operational efficiency: Edge computing allows frontline workers to perform data-intensive tasks locally without relying on remote servers or cloud platforms. This ensures immediate access to information for improved operational efficiency and streamlined workflows.

Enhanced Security: Security is a critical concern in the industrial sector. Edge computing enables the implementation of intelligent security systems that can analyze data from various sensors in real time. This allows frontline workers to identify hazards, receive alerts and take quick action for a safer work environment.

Reliable connection: By processing data locally, even when disconnected from the central network, frontline workers can continue to work seamlessly, ensuring uninterrupted productivity, especially in remote environments.

Real-time insight and collaboration: With edge computing, frontline employees leverage real-time insights for improved situational awareness and remote collaboration with colleagues and subject matter experts.

Advanced Analysis: Edge computing provides frontline workers with machine learning algorithms for predictive and prescriptive recommendations for faster task completion.

Augmented reality: When performing repair and maintenance tasks, edge computing enables augmented reality capabilities for improved safety and speed of execution

Implementation of edge computing solutions for frontline employees

Implementing edge computing on the frontline requires a pragmatic approach with robust, scalable infrastructure. Here are the key steps to consider:

  1. Select Use Cases: Start by selecting use cases that specifically address the roles of frontline employees. Examples include asset performance monitoring, preventive and predictive maintenance, quality control, remote guidance, worker safety and security.
  2. Identify solution options: assess the appropriate tools to realize use case results. Examples include artificial intelligence and machine learning, digital twins, augmented reality, computer vision, and industrial metaverse technologies.
  3. Strategize edge infrastructure: carefully consider the servers, gateways and IoT devices that will operate at the edge of the network. Security, availability, resilience, reliability and lifecycle management are critical to frontline use case performance and reliability.
  4. Integrate with existing systems: Ensure frontline edge solutions interoperate with existing IT systems and cloud platforms for centralized management, data synchronization and achieving the full potential of edge solutions across the enterprise


Edge computing has emerged as a transformative technology for frontline workers in the industrial sector. By enabling real-time data processing, analysis and decision-making, the edge improves health and safety conditions and increases workforce productivity.

As organizations embrace edge computing and begin deploying edge-specific infrastructure and operations platforms, they can realize the full potential of edge computing with a collaborative ecosystem that empowers frontline workers, drives innovation, implements best practices, and ensures a successful digital transformation journey with consideration of Industry 4.0 and 5.0 capacities. This allows frontline workers to become more agile, informed and empowered contributors, able to overcome challenges and seize opportunities to gain new experiences in a dynamic work environment.

For more information on Dell Technologies solutions for the edge, visit Dell.com/edge

To learn more about Intel solutions for the edge, visit Intel.com/edge

Madhu Gaganam is a Manufacturing Subject Matter Expert (SME) for the Dell Technologies Edge Business Unit, responsible for solution architecture focusing on digital twins and AI/ML applications in the industrial sector. He has 25+ years of experience working with industry sector strategy development and enterprise information architectures. His experience also includes 12+ years focused on factory automation and OT-IT convergence. He is currently vice-chair of MESA International for the Americas and co-chair of the Digital Twin Consortium for manufacturing. Madhu is based in Austin, TX and holds an MS in Computer Engineering.


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